Terms and Conditions for Charities

Trip does not include check-in cleaning ($35), damage insurance ($99), fishing, tours, CR taxes (VAT), air or ground transportation and is valid for one-year from purchase; subject to mutually agreeable dates (excludes Christmas and Easter weeks).  Guests may purchase extensions to their certificate’s validity date at additional cost.

Payment is earned and due when your charity sells a trip*.  Payment shall be mailed within 10 days after you receive payment from the winning bidder. Include the winner’s name and contact information, with the date and event name where the trip was purchased to register the winner with us. Reservations are not confirmed until receipt of payment.  All accounts MUST be fully paid prior to any and all check-ins. Reservations for any primary guest, guest of an agency, charity, or other associated party with a past due balance are subject to cancellation. Pre-paid deposits from guests of account holders shall be forfeited and may be applied to settle the account holder's unpaid balance.

No cancellations or refunds are available. Trip interruption insurance (optional) is recommended to cover guests’ trip purchases and travel expenses due to delays or cancellations. The option to extend a trip certificate's validity date rests exclusively with us.  

*NOTE: For CCA Florida, payment is earned when your charity sells a trip and payment is due upon booking or when the certificate expires, whichever is earlier.  We will notify your charity of the booking date and payment shall be mailed within 10 days after you receive payment from the winning bidder.